SHIPPING & EXCHANGE
1: Exchanges Allowed: HR FABRICS offers exchanges for products under specific conditions. Customers may request an exchange if:
- The product is faulty, damaged, or defective upon delivery.
- The product differs from the original order.
- Items are missing, such as price tags, labels, or original packaging.
To request an exchange: Email pictures of the defective or incorrect item to help@hrfabricss.com or call +92 3277907917 within 7 days of receiving the order. Claims will be reviewed on a case-by-case basis.
- Eligible for Exchange (within 7 days of delivery): HR FABRICS will process exchanges if the request is made within 7 days from the date of delivery and meets the conditions mentioned above.
2. Exchange Process: Once the return is processed and reviewed, HR FABRICS will issue a replacement of the same value as the original product, provided the claim is resolved fairly.
3. Shipping Costs: Customers are responsible for all shipping and handling costs associated with exchanges.
REFUNDS
HR FABRICS offers a refund or money-back guarantee on purchased items, ensuring your satisfaction with every purchase.
HR FABRICS PRODUCT DISCLAIMER
Product Precision: HR FABRICS, we take great care to present our products with the highest level of accuracy in both imagery and descriptions. However, please be aware that slight discrepancies may occur between the website images and the actual product. These variations can arise from additional embellishments used during photoshoots, which may result in minor differences from the final item.
Furthermore, please note that colors may appear differently due to factors such as lighting conditions during the shoot, the settings on your display device, or variations in the print quality of catalogs and inlay cards.
Detailed Product Information: All pertinent information about HR FABRICS products is provided on our website, and we make every effort to ensure that the details are thorough and precise. We kindly advise customers to review the product descriptions carefully before completing their order to ensure satisfaction.
